The second-hand marketplace Users Express Frustration Regarding Size Updates

Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.

This online marketplace has updated its size classifications for women's and children's garments failing to inform every member regarding the update.

Social Media Response

Countless users and merchants are expressing on platforms claiming that product pages now present a different size category versus the original listing because of the remapping.

Vinted explained the new system was more in line with comparable marketplaces.

It has advised users to check their listings and manually change the size if necessary, which has left users frustrated.

Size Classification Changes

Before the change, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.

The revised method features an alphabetical indicator and numerical range like S/UK 8-10.

With some products, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.

User Accounts

One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.

Required Changes

A different user, based in Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".

"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.

Platform Context

The platform boasts over 100 million users, comprising 18 million UK members.

It has become a favored option to second-hand platforms like eBay and Depop.

This isn't the first time that an unexpected update within the service has received backlash: last year, the service retracted a modification concerning shipment methods after backlash from users.

Mark Frye
Mark Frye

A tech enthusiast and writer with over a decade of experience in digital innovation and startup ecosystems.